As an Insights Manager in the Mobile for Humanitarian Innovation (M4H) team, Susanna is responsible for engaging with the mobile and humanitarian sectors to deliver research projects and evidence on humanitarian connectivity and digital humanitarian assistance. Her work aligns with M4H’s priority themes including forced displacement, cash and voucher assistance, climate change, disaster response, global hunger, and gender.

Previous to the GSMA, Susanna has worked in Senegal on youth employment and sexual health, and on the refugee crisis in Greece in aid logistics and women’s empowerment. She holds a Masters degree in Conflict, Security and Development from the University of Sussex.