Jelena Milosevic Lepotic is heading the Protection of Family Links Unit within the Central Tracing Agency of the ICRC, based in Geneva. She joined the Red Cross/Red Crescent Movement in 1995, volunteering for the Yugoslav Red Cross at the time. In 2000, she joined the ICRC and has since carried missions focusing on the separated families and missing persons in Serbia, Sierra Leone, Iraq, South Caucasus (covering Armenia, Azerbaijan and Nagorno-Karabakh), Kyrgyzstan, Georgia (including Abkhazia and South Ossetia), Sri Lanka, and Nepal. She worked as a global advisor on the Missing in Geneva and as a regional advisor for Eurasia, based in Moscow. Jelena, as the first Head of CTA Bureau for the IAC between Russian Federation and Ukraine, lead the team that built and set up this structure in 2022.

Jelena studied Social Work and Social Policy at Political Sciences Faculty of Belgrade University and Global Human Resource Management at the Liverpool University.