Geneva: New research, led by the International Committee of the Red Cross (ICRC), suggests messaging apps could play a vital role in humanitarian work in the future.

The research carried out by the ICRC, The Engine Room and Block Party, says messaging apps have become so widespread that they deserve to be considered ‘strategically’, for use in humanitarian operations. The results of the research have been released in the report ‘Humanitarian Futures for Messaging Apps’, published today.

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