The Red Cross launched a smartphone app on Tuesday to help refugees and migrants arriving in Italy access information and services – including medical, psychological and legal support.
The digital platform called “Virtual Volunteer” was unveiled on World Refugee Day as new data showed the number of refugees globally reached a record 22.5 million in 2016.
“People moving are often caught in a fog of poor information,” said Jagan Chapagain, head of programmes and operations at the International Federation of Red Cross and Red Crescent Societies (IFRC).
“They don’t always know what services are available to them. This is a tool that will help give them a clearer view so that they can make informed decisions,” he said in a statement.
Italy is on the frontline in the European migrant crisis which has seen hundreds of thousands of people arrive in the continent by land and sea after fleeing wars and poverty in the Middle East, Asia and Africa.
Nearly 70,000 have arrived in Italy so far this year, mostly migrants from West Africa and Bangladesh, according to the International Organization for Migration.
Find out more about this application on Reuter’s website here.